Last updated 1 May 2026

Terms & Conditions

Please read these terms carefully before placing an order or using our services. By using this website or purchasing from us, you agree to be bound by these terms.

Business Details

This website is operated by Sareng Pty Ltd, ABN 31 604 638 628, trading as Sareng Medical Equipment.

Customers

We supply medical consumables and equipment to Australian healthcare and wholesale customers, including hospitals, clinics, sleep labs, cardiology clinics, aged care providers and distributors. We may decline orders that are incomplete, unsuitable, unavailable, restricted or outside our supply capability.

Product Information

We aim to keep product descriptions, images, pack sizes and availability accurate. Images are provided for identification and may vary from supplied stock due to manufacturer updates or packaging changes.

Orders and Quotes

Submitting an order or quote request does not guarantee acceptance. We may confirm stock, pack size, delivery cost, pricing, account status and regulatory suitability before accepting an order.

Pricing and Payment

Unless stated otherwise, prices are in Australian dollars. GST treatment, delivery charges and payment terms will be shown at checkout, in a quote or on an invoice. Wholesale account terms must be approved by us in writing.

Delivery

We ship within Australia only. Delivery estimates are not guarantees and may be affected by stock availability, carrier delays, regional delivery constraints or events outside our control.

Returns and Australian Consumer Law

Nothing in these terms limits rights that cannot be excluded under the Australian Consumer Law. Products may come with consumer guarantees, including that goods are of acceptable quality, match their description and are fit for disclosed purposes where applicable.

For hygiene, safety and regulatory reasons, some opened or used medical consumables may not be returnable for change of mind. Faulty, damaged, incorrectly supplied or legally returnable goods will be handled in accordance with applicable law.

Clinical Use

Customers are responsible for ensuring products are suitable for their intended use, compatible with relevant devices and used by appropriately trained personnel in accordance with manufacturer instructions and applicable healthcare requirements.

Website Use

You must not misuse the website, interfere with its operation, attempt unauthorised access or submit false, misleading or unlawful information.

Liability

To the maximum extent permitted by law, we are not liable for indirect loss, loss of profit, loss of business opportunity or loss arising from misuse of products. Liability that cannot be excluded is limited as permitted by law.

Governing Law

These terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

Have a question about our terms?

Our support team is available for any inquiries.

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